Here are a few answers. If you do not see the answer you are looking for, contact us.
Schedule a Redactor demo and a product specialist will walk through the workflow, deployment options, and questions specific to your use case.
Use the Redactor support page or your contracted support channel. If you are evaluating Redactor, schedule a demo or use the support contact listed on the site.
Redactor can detect and redact many objects in a file. Auto Detect supports Heads, People, License Plates, Vehicles, IDs, Screens, and Documents. Practical limits depend on footage length, resolution, hardware, and selected detection settings.
Auto Detect covers the supported object types: Heads, People, License Plates, Vehicles, IDs, Screens, and Documents. For other visible regions, use Custom Redaction to draw a redaction zone, review the Objects list, and then Render & Export the file.
It depends on deployment. In desktop, server, offline, air-gapped, or private deployments, media is processed in the customer-controlled environment. Hosted trial or hosted service workflows process uploaded media in the hosted environment. Support uploads are optional and should only be sent when requested.
Open the file in Redactor, use Auto Detect for supported object types or Custom Redaction for manually selected regions, review the Objects list, then use Render & Export to create the redacted file.
Redactor reduces the amount of frame-by-frame manual work, but most teams should still review results before exporting or releasing footage. Auto Detect handles supported object types, and Custom Redaction covers anything that needs manual adjustment.
Redactor can reduce time spent on repetitive manual redaction, especially for teams with recurring footage review or bulk workflows. Actual savings depend on footage volume, review requirements, hardware, and deployment setup.
Most teams export files from their camera system, video management system, or evidence platform and import those files into Redactor. Server, API, and custom integration workflows vary by deployment. Developers evaluating API-based workflows can review the Redactor Agent Toolkit; schedule a demo to scope the right workflow.
No. Redactor is designed for file-based video, image, and audio redaction, not live-stream redaction. If you need live-video analysis or a separate Sighthound capability, talk to the Sighthound team about the right product path.
REST API access is available for selected Enterprise or Custom deployments. It can be used to connect Redactor to existing systems, ingest media, trigger detection, and export redacted files. The Redactor Agent Toolkit is the developer package for API integrations; it includes Docker Compose deployment configurations, AI-agent documentation, TypeScript type definitions, and the OpenAPI specification. Review the Developer Portal or talk to sales about availability.
Yes. Redactor can be deployed in customer-controlled infrastructure, including private cloud environments such as AWS, Azure, or Google Cloud. Redactor is not a public SaaS app. Schedule a demo to review deployment details.
Redactor can support CJIS-sensitive workflows when deployed in an appropriate customer-controlled environment, such as a properly configured GovCloud or approved infrastructure setup. Redactor is tooling; CJIS compliance depends on the customer’s full environment, policies, and controls. Talk to sales to scope a CJIS-sensitive deployment.
Redactor’s Render & Export settings include Mosaic, Pixelate, Blur, Outline, Fill, and Smart Fill. Redaction intensity can be set to Low, Medium, or High depending on your policy and review requirements.
Yes. Redactor supports audio redaction using Mute, Beep, and Scramble modes. You can redact selected segments or the full audio track. Read the Redactor docs for workflow details.
Redactor supports Mosaic, Pixelate, Blur, Outline, Fill, and Smart Fill. Redaction shapes include Rectangle and Ellipse, with Low, Medium, and High intensity options. Read the Redactor docs for current workflow details.
Yes. Redactor supports bodycam, dashcam, CCTV, mobile-phone, and screen-capture footage. Law enforcement and public-sector teams can use Redactor in desktop, server, or custom deployment workflows depending on their requirements.
Hardware requirements depend on the deployment, footage volume, file types, and number of users. Redactor Server supports x86_64 Intel or AMD CPUs. GPU acceleration may improve performance for larger workflows. Talk to sales to confirm production requirements.
Redactor can help teams redact personal information from video, image, and audio files in workflows governed by privacy or disclosure requirements such as HIPAA, GDPR, CCPA/CPRA, FERPA, FOIA, and CJIS. Redactor is tooling; compliance remains the customer’s responsibility. Schedule a demo to discuss your workflow.
Redactor can help teams redact personal data in video, image, and audio files before footage is shared, disclosed, or exported. It can support GDPR-related workflows, but Sighthound does not claim formal GDPR certification and this is not legal advice. Schedule a demo to review your redaction process.
Redactor pricing depends on the plan and deployment. Pro Desktop pricing is listed on the Pricing page. Enterprise and Custom deployments are scoped around users, infrastructure, API needs, support, and implementation requirements.
Redactor supports common video and audio codecs, but supported formats can vary by version and deployment. Check the Redactor docs or contact support before a production workflow depends on a specific format.
Redactor supports common video containers, but supported formats can vary by version and deployment. Check the Redactor docs or contact support before relying on a specific format.
Pro Desktop is intended for one user on one workstation. Client-Server, Enterprise, and Custom deployments can support multiple users, with concurrent access and licensing scoped during deployment planning. Review pricing or schedule a demo to scope multi-user access.
Yes. Redactor can process exported footage from CCTV, bodycam, dashcam, mobile-phone, screen-capture, and video management system workflows. The exact workflow depends on your file format, deployment model, and whether you use desktop import, server processing, or API integration. For API-based integration work, review the Redactor Agent Toolkit or schedule a demo to review your workflow.
Yes. Sighthound makes Redactor, AI-powered video, image, and audio redaction software. Redactor detects Heads, People, License Plates, Vehicles, IDs, Screens, and Documents, and supports desktop, server, and custom deployment workflows. Start a free trial or review pricing.
Yes. Sighthound supports partner and OEM opportunities for organizations that want to offer Redactor to their customers. Visit the Partners page or talk to the Sighthound team to discuss fit.